At mysmmpanel.net, all services are delivered digitally. We do not ship any physical products. This policy outlines how and when our services are processed and delivered.
All purchases made on our platform are for digital marketing services (e.g., followers, likes, views, impressions, backlinks). No physical shipping is required.
Orders are typically processed automatically within 0 to 24 hours of purchase, depending on the service selected and current queue load.
Some services may require
Estimated delivery time is provided in each service description. Some services are instant, while others may take several hours or days.
Delays can occur due to server load, API issues, or social platform updates.
We do our best to respect estimated delivery windows, but delivery speed is not guaranteed due to the nature of third-party platforms (e.g., Instagram, YouTube, etc.).
Once your order is marked as Completed in our system, it is considered successfully delivered. If you believe your order was not completed correctly, you must open a support ticket within 48 hours and provide relevant proof.
If multiple orders are placed on the same link, refill is only available for the most recent (last) order. Previous orders on the same link are not eligible for refill, regardless of their status or delivery outcome. Please note: Refill is not guaranteed for Drip Feed orders, regardless of their status or completion outcome, as these types of orders follow a separate automated delivery mechanism.
While we do our best to assist with refill requests, speed-up actions, and order cancellations, these processes are not guaranteed under any circumstances. This is due to multiple technical and platform-related reasons beyond our control.
We are committed to providing the best possible support and will forward all valid requests to our servers promptly. However, we cannot perform miracles — therefore, all users should place orders with full awareness of this limitation and at their own risk.
By placing an order on mysmmpanel.net, you confirm that you understand and accept this digital delivery policy.
If you have questions or need clarification, please contact our support team.
Your growth, our mission — Team MySmmPanel