Refund Policy — mysmmpanel.net

At mysmmpanel.net, we strive to provide reliable, high-quality services. However, due to the nature of our digital marketing solutions and the involvement of external providers, certain refund conditions apply as outlined below.

1. Refunds Are Credited to Your Panel Balance

All refunds are issued as credit to your account balance and can be used for future purchases.
No refunds are made to original payment methods (e.g. PayPal, credit card), except in exceptional cases approved by our billing department.

2. Eligibility for Refund

You are eligible for a refund only if:

• The order was not delivered within the expected timeframe.
• The order was cancelled before processing.
• The order was partially delivered, and the system marked it as "Partial".

In such cases, the system will automatically credit the remaining undelivered amount to your balance.

3. Non-Refundable Situations

We do not offer refunds in the following situations:

• Wrong link, private profile, or deleted content.
• Duplicate orders placed on the same link simultaneously.
• Services marked as “No Refill” or “No Refund”.
• If the social platform updates its algorithm or limits your account.
• Drops or issues caused by external social media changes.

4. Refill Policy

Services labeled with “Refill” are eligible for replenishment within the refill period stated in the description.

Refills must be requested with valid proof (e.g., screenshots). If the provider rejects the request, we cannot guarantee replacement or refund.

5. Refund Requests for Unused Balance

If your account balance remains unused for over 60 days, you may request a refund to your original payment method (if available), subject to a 10% processing fee and administrative approval.

6. Policy Acceptance

By placing an order on mysmmpanel.net, you agree to our Terms of Service, including this Refund Policy.

We reserve the right to refuse any refund request that violates these conditions.

If you have any questions, feel free to contact our support team.
Your growth, our mission — Team MySmmPanel