At mysmmpanel.net, we strive to provide reliable, high-quality services. However, due to the nature of our digital marketing solutions and the involvement of external providers, certain refund conditions apply as outlined below.
All refunds are issued as credit to your account balance and can be used for future purchases.
No refunds are made to original payment methods (e.g. PayPal, credit card), except in exceptional cases approved by our billing department.
You are eligible for a refund only if:
In such cases, the system will automatically credit the remaining undelivered amount to your balance.
⚠️ DRIP-FEED ORDERS DISCLAIMER
Orders placed using the Drip-Feed system are not eligible for refill or refund under any circumstances.
Due to the nature of how drip-feed services are scheduled and delivered in intervals, they cannot be reversed, adjusted, or partially refunded once initiated.
➡️ Use Drip-Feed carefully and with discretion.
We strongly recommend testing services without drip-feed first, before placing large or high-value campaigns using this option.
We do not assume responsibility for delays, partial delivery, or failures in drip-feed orders caused by external server issues or platform restrictions.
We do not offer refunds in the following situations:
Wrong link, private profile, or deleted content.
Duplicate orders placed on the same link simultaneously.
Services marked as “No Refill” or “No Refund”.
If the social platform updates its algorithm or limits your account.
Drops or issues caused by external social media changes.
⚠️ IMPORTANT — SERVER DOWNTIME RISKS
In rare cases, some servers may become completely unresponsive.
When this happens:
Orders may get stuck and not proceed at all.
Refill and refund requests may not be processed.
You may LOSE the money spent on that specific order.
These failures are caused by external, automated systems which we do not control directly.
We do not take responsibility for losses resulting from these unpredictable server-side issues.
PLEASE ORDER CONSCIOUSLY and spend only what you are willing to risk in such rare cases.
Services labeled with “Refill” are eligible for replenishment within the refill period stated in the description.
Refills must be requested with valid proof (e.g., screenshots). If the provider rejects the request, we cannot guarantee replacement or refund.
If your account balance remains unused for over 60 days, you may request a refund to your original payment method (if available), subject to a 10% processing fee and administrative approval.
By placing an order on mysmmpanel.net, you agree to our Terms of Service, including this Refund Policy.
We reserve the right to refuse any refund request that violates these conditions.
If you have any questions, feel free to contact our support team.
Your growth, our mission — Team MySmmPanel